Unified business messaging and AI-powered customer automation
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Not given
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Founded
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Based in
UA
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Pricing model
Free
Freemium
Pricing
Not given
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
Unified inbox for multiple messengers
AI-powered automated customer responses
Knowledge Base for AI agent training
Human operator escalation
Support for WhatsApp and Telegram
Web and mobile applications
Instagram and Facebook Messenger integration
Website chat integration
Multi-language support
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
All business messengers in one app
24/7 AI customer responses
Automated lead qualification
No payment card storage
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Arbyn