| What it does | AI customer service software that automates support with autonomous agents resolving requests end to end
| AI Call Center & AI Phone Agents for Business
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| Stage | Established
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| Founded | Not given
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| Based in | US
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| Pricing model | Free trial
| Contact for pricing
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| Pricing | BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
| Quotation-based pricing with monthly or yearly subscription plans. Monthly plans include credits that expire each month. Yearly plans provide all annual credits upfront with greater savings. Setup fee covers configuration, initial website and document scans, complexity, systems to connect, script le
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| Key features | - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
| - 24/7 AI phone agents that answer calls instantly and resolve common requests
- Warm and blind call transfers with context sharing
- AI Supervisor reviews conversations and identifies business improvements
- Support for 50+ languages with configurable language selection
- Integration with calendars, CRMs, and business tools for connected workflows
- Previous-call memory to use earlier conversations as context
- Outbound calling capabilities for customer follow-up and team checking
- Compatible with any business phone system
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| What makes it different | - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
| - Managed setup and ongoing configuration by TeleWizard's team around your specific workflows and business processes
- AI Supervisor built-in to identify missed opportunities and business blockers from actual conversations
- Warm transfers with context sharing for seamless escalation to human agents
- Comprehensive integration ecosystem connecting to popular CRMs, calendars, and business systems
- Same AI workflows across phone and messaging channels for consistent customer experience
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 71 ● no change since last check | 31 ▲ +3 (up) since last check |
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| Trust Flow (Majestic) | 31 | 4 |
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| Citation Flow (Majestic) | 41 | 32 |
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| Referring domains (Majestic) | 1055 | 212 |
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BoldDesk®