| What it does | AI customer service software that automates support with autonomous agents resolving requests end to end
| Turn stalled checkouts and trials into paying customers
|
|---|
| Stage | Established
| Not given
|
|---|
| Founded | Not given
| Not given
|
|---|
| Based in | US
| IN
|
|---|
| Pricing model | Free trial
| Freemium
|
|---|
| Pricing | BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
| Free until your first recovered payment (up to 50 recovery emails a month). Pro: $29/month or $290/year. 0% of recovered revenue kept on every plan.
|
|---|
| Key features | - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
| - Abandoned checkout recovery with automatic reminders
- Unfinished signup recovery sequences
- Trial recovery and stalled trial follow-ups
- On-site nudges and banners
- AI-personalized emails
- Randomized holdback comparison for lift reporting
- Works with Polar, Stripe, or any app via SDK
- Custom sending domain with DKIM, SPF and DMARC
- Webhook steps and custom flows
|
|---|
| What makes it different | - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
| - Free until your first payment is recovered, no credit card required to start
- 0% revenue share on every plan, flat $29/month after first recovery
- Covers signup and trial recovery gaps that Stripe and Polar don't address
- Automatic coordination with Polar's renewal retry cadence to prevent duplicate emails
- Agent setup via MCP server for Claude Code and Cursor
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 71 ● no change since last check | Not checked yet ● no change since last check |
|---|
| Trust Flow (Majestic) | 31 | 4 |
|---|
| Citation Flow (Majestic) | 41 | 24 |
|---|
| Referring domains (Majestic) | 1055 | 29 |
|---|
BoldDesk®
Snagr