BoldDesk® vs Reputify®

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

BoldDesk® compared with Reputify®
Detail	BoldDesk®	Reputify®
What it does	AI customer service software that automates support with autonomous agents resolving requests end to end	Collect reviews from 10 platforms, analyze them with AI, and display one unified score on your website
Stage	Established	Not given
Founded	Not given	Not given
Based in	US	AT
Pricing model	Free trial	Freemium
Pricing	BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.	Free (€0/mo, 1 project, 1 platform, 50 reviews); Starter (€29/mo, 1 project, 5 platforms); Pro (€59/mo, 5 projects, 25 platforms); Agency Light (€199/mo, 25 projects, 125 platforms); Agency (€499/mo, 100 projects, 500 platforms). Annual billing saves 20%: Starter €23.17/mo, Pro €47.17/mo, Agency Lig
Key features	Support Agents that answer customers directly on all channels Background Agents that automatically triage, tag, and route every ticket Assist Agents that help teams draft and polish replies AI can take actions with API and MCP tool integration Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media Data migration from other help desk tools with no cost Policy-bound AI with human approval steps and audit logs Multilingual support in 40+ languages including right-to-left Per-credit pricing model with human agents included	Unified reputation score (0-100) Embeddable widgets and badges for websites Video testimonials with auto-transcription Public review profile page at profile.reputify.io
What makes it different	Full help desk platform with AI built in, not separate AI bolted onto ticketing Credit-based pricing that doesn't rise with automation rate, human agents included Free trial with no credit card required Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies	EU data storage and AI analysis – no US cloud services Transparent, weighted scoring that cannot be bought Free plan forever with no credit card required Simple setup – no IT skills needed
Community votes	0	0
DR (Domain Rating by Ahrefs)	71 no change since last check	9 no change since last check
Trust Flow (Majestic)	31	5
Citation Flow (Majestic)	41	9
Referring domains (Majestic)	1055	8

6 details filled in for both companies.

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