| What it does | AI customer service software that automates support with autonomous agents resolving requests end to end
| AI customer service and sales clerk for small businesses
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| Stage | Established
| Not given
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| Founded | Not given
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| Based in | US
| US
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| Pricing model | Free trial
| Freemium
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| Pricing | BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
| Starter: $20/month (or $14/month for first 3 months); Business: $49/month (or $34.30/month for first 3 months); Enterprise: $99/month (or $69.30/month for first 3 months). Free setup and testing before selecting a plan.
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| Key features | - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
| - Answers customer questions in seconds across WhatsApp, Instagram and Messenger
- Checks product stock and prices from your store in real time
- Takes orders and generates payment links automatically
- Books appointments by checking your calendar availability
- Escalates complex requests to you with a summary and alert
- Integrates with Shopify, WooCommerce, Google Calendar, HubSpot, Stripe and more
- Learns your brand voice and tone from your website
- One shared inbox for all messaging channels
- Setup takes about three minutes
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| What makes it different | - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
| - Runs 24/7 at 3 a.m. and handles routine customer questions automatically while you sleep
- Integrates with your existing tools so the clerk works inside Shopify, HubSpot, Google Calendar and your CRM
- Takes real actions like looking up orders, sending payment links and booking appointments, not just replies
- No per-seat pricing; all plans include AI and integrations, no hidden add-ons
- Price Lock Promise guarantees no overcharging if the clerk takes an order at a wrong price
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 71 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 31 | 0 |
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| Citation Flow (Majestic) | 41 | 0 |
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| Referring domains (Majestic) | 1055 | 0 |
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BoldDesk®
Kindclerk