BoldDesk® vs GoldStarred

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

BoldDesk® compared with GoldStarred
Detail	BoldDesk®	GoldStarred
What it does	AI customer service software that automates support with autonomous agents resolving requests end to end	Honest, labelled reviews for online businesses
Stage	Established	Not given
Founded	Not given	Not given
Based in	US	GB
Pricing model	Free trial	Freemium
Pricing	BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.	Free plan: €0 per month with core features. Growth: €24 per month. Pro: €59 per month. Enterprise: €399 per month. All paid plans are billed monthly with no long-term contract.
Key features	Support Agents that answer customers directly on all channels Background Agents that automatically triage, tag, and route every ticket Assist Agents that help teams draft and polish replies AI can take actions with API and MCP tool integration Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media Data migration from other help desk tools with no cost Policy-bound AI with human approval steps and audit logs Multilingual support in 40+ languages including right-to-left Per-credit pricing model with human agents included	Honest review labels showing how each review arrived (Verified, Invited, Organic, Unverified) Automatic review invitations sent to customers after purchase Rating badge embeds on your website with one line of code Public GoldStarred page eligible for Google star ratings Support for up to 25 products on Growth plan, unlimited on Pro Photo reviews with customers able to add up to 3 photos AI suggested replies to reviews on Pro plan Monthly review invites: 25 on Free, 300 on Growth, 1,000 on Pro, unlimited on Enterprise Domain verification with code snippet, meta tag, or DNS record
What makes it different	Full help desk platform with AI built in, not separate AI bolted onto ticketing Credit-based pricing that doesn't rise with automation rate, human agents included Free trial with no credit card required Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies	Free to start with no card required; upgrade only when you grow
Community votes	0	0
DR (Domain Rating by Ahrefs)	71 no change since last check	23 +12 (up) since last check
Trust Flow (Majestic)	31	0
Citation Flow (Majestic)	41	5
Referring domains (Majestic)	1055	1

6 details filled in for both companies.

More alternatives to BoldDesk® More alternatives to GoldStarred