| What it does | AI customer service software that automates support with autonomous agents resolving requests end to end
| AI lead generation chatbot that engages website visitors and converts them to qualified sales leads
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| Stage | Established
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| Founded | Not given
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| Based in | US
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| Pricing model | Free trial
| Freemium
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| Pricing | BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
| Starter: $39/mo (up to 250 conversations/month), Pro: $129/mo (up to 1,000 conversations/month), Enterprise: From $499/mo (custom conversation volume). Yearly billing offers 30% discount compared to monthly. No credit card required for free trial.
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| Key features | - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
| - Proactive visitor engagement that detects intent from clicks and user actions without requiring visitors to open chat
- Automatic lead scoring based on intent signals and response quality
- Multi-source knowledge base including product information, competitor context, and industry standards
- Seamless handoff to human sales team with full conversation context and intent history
- Works on any website platform with single script tag installation
- Guided onboarding including business review, competitor analysis, and intent path configuration
- Lead capture without forms using qualifying questions and high-intent buttons
- GDPR and PCI DSS compliance
- 24/7 lead capture across time zones
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| What makes it different | - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
| - Engages visitors proactively based on intent before they open chat, unlike standard chatbots that wait for user action
- Identifies buying intent in real time from visitor behavior and turns conversations into qualified leads, not just form submissions
- Includes guided onboarding by Corvexa team to configure custom intent paths specific to your business instead of generic templates
- Delivers pre-qualified leads with conversation transcript, intent score, and contact details ready for sales follow-up
- Compares favorably to HubSpot's chatbot by capturing early-stage intent and integrating with HubSpot if needed
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 71 ● no change since last check | 4 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 31 | 4 |
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| Citation Flow (Majestic) | 41 | 16 |
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| Referring domains (Majestic) | 1055 | 15 |
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BoldDesk®
Corvexa