| What it does | AI customer service software that automates support with autonomous agents resolving requests end to end
| AI replies to Google reviews, in English & Arabic
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| Stage | Established
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| Founded | Not given
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| Based in | US
| AE
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| Pricing model | Free trial
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| Pricing | BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
| Free: AED 0 (10 replies per month, 1 business); Pro: AED 199/month (unlimited replies, Google posts, suspicious-review indicator, daily import, one-click posting, priority email support); Multi/Agency: AED 449/month (everything in Pro for up to 5 businesses). 14-day trial on paid plans, no credit ca
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| Key features | - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
| - AI-drafted replies to every review in the review's language (English, Arabic, French)
- Weekly Google posts written for you to publish
- WhatsApp and SMS review requests you send yourself
- Suspicious-review indicator with dated evidence
- Daily automatic import of new Google reviews with email alerts (Pro and Multi)
- One-click posting: reply copied, Google page opened
- Tone selection (warm, professional, friendly, premium)
- Reputation analysis showing what customers love and what needs fixing
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| What makes it different | - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
| - Copy-paste workflow: no access to your Google account, you stay in complete control
- Replies in the review's own language—Arabic reviews get Arabic replies shown right-to-left
- 100% compliant with Google's rules: no fake reviews, no filtering, no incentives
- Transparent pricing starting at AED 0 with founding price locked for life
- No commitment, cancel in one click, 14-day trial on paid plans
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 71 ● no change since last check | 1 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 31 | 1 |
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| Citation Flow (Majestic) | 41 | 19 |
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| Referring domains (Majestic) | 1055 | 5 |
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BoldDesk®
AvisNova