AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Feedback form for installed software with version and environment data
Stage
Not given
Not given
Founded
Not given
Not given
Based in
Not given
GB
Pricing model
Freemium
Freemium
Pricing
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Free: $0, 1 app, 50 submissions per month. Paid: $9 per month or $90 per year (two months free).
Key features
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
Embed widget or link for feedback collection
Automatically captures app version and environment data
Inbox with filters and version overview
Email forwarding
Customizable feedback form wording and types
Custom brand color on hosted page
CSV export and data deletion
Slack, Discord and webhook forwarding (paid)
Custom environment values and screen headings (paid)
Company logo on hosted page without badge (paid)
What makes it different
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Automatic version and environment capture with feedback
Purpose-built for extensions, plugins and installed apps
Arbyn
TellsU