Arbyn vs OxelLab Assistant

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Arbyn compared with OxelLab Assistant
Detail	Arbyn	OxelLab Assistant
What it does	AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions	AI phone receptionist that answers business calls 24/7 in the caller's language, books appointments to Google Calendar, and provides transcripts and summaries
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	US
Pricing model	Freemium	Paid
Pricing	Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.	Talk time: $1.00/min in US and Canada, $1.00–$1.50/min for international calls. Text messages: $0.05 per message sent or received. Optional dedicated business number: $10/month. Simple forwarding (no AI): $10/month number plus $0.10/min talk time.
Key features	Updates shipping addresses on its own without approval Cancels orders, issues refunds, applies discounts with one-click approval Shopify timeline logging of all actions and conversations	Multilingual with auto-switch (English, Spanish, Russian, Ukrainian) Google Calendar appointment booking with conflict checks Call transcripts and summaries Outbound calling and price quoting Customizable voice and greeting
What makes it different	Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations Takes real Shopify order actions like refunds and cancellations, not just draft emails Learns your voice from replies you approve without requiring a knowledge base Combines support and sales in one agent and one conversation Setup in under 10 minutes with no configuration required before first reply	Natural-sounding conversation, not a phone tree Automatic language detection and switching during calls US-based company with transparent operations and data privacy
Community votes	0	0
DR (Domain Rating by Ahrefs)	40 −2 (down) since last check	29 no change since last check
Trust Flow (Majestic)	4	0
Citation Flow (Majestic)	19	0
Referring domains (Majestic)	42	0

5 details filled in for both companies.

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