Arbyn vs LobbyStack

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Arbyn compared with LobbyStack
Detail	Arbyn	LobbyStack
What it does	AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions	AI receptionist software that answers calls, books appointments, and transfers urgent calls to your team
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	Not given
Pricing model	Freemium	Freemium
Pricing	Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.	Free: 30 voice minutes for 14 days. Starter: $30/month or $288/year with 150 voice minutes, then $0.20/min overage. Pro: $100/month or $960/year with 500 voice minutes, then $0.18/min overage. Enterprise: Custom pricing. Transfer attempts and SMS alerts cost $0.02 each for overages.
Key features	Updates shipping addresses on its own without approval Cancels orders, issues refunds, applies discounts with one-click approval Shopify timeline logging of all actions and conversations	24/7 call answering in 70+ languages Appointment booking and calendar integration with Google Calendar, Cal.com, and Calendly Call transfer to team members based on rules Call summaries and transcripts Email and SMS notifications for messages Knowledge base from website and document import Lead qualification and intake Customizable AI behavior and business rules Spam filtering and calls under 10 seconds excluded Open source code available on GitHub under MIT License
What makes it different	Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations Takes real Shopify order actions like refunds and cancellations, not just draft emails Learns your voice from replies you approve without requiring a knowledge base Combines support and sales in one agent and one conversation Setup in under 10 minutes with no configuration required before first reply	Open source with self-hosting option for data control Natural conversation handling without rigid phone trees Books appointments while caller is on the line Transparent usage-based pricing with no spam call charges
Community votes	0	0
DR (Domain Rating by Ahrefs)	42 −1 (down) since last check	6 no change since last check
Trust Flow (Majestic)	4	3
Citation Flow (Majestic)	19	26
Referring domains (Majestic)	42	32

5 details filled in for both companies.

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