AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
AI voice agents that answer every patient call 24/7 and handle the work inside your EMR
Stage
Not given
Not given
Founded
Not given
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Based in
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US
Pricing model
Freemium
Paid
Pricing
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Starter: $2,500 per agent per month plus $0.20 per minute. First month free. Enterprise plan available with custom pricing for multiple locations and high call volume.
Key features
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
AI voice agents answer calls in 70+ languages
Books, moves and cancels appointments in your EMR
Sends provider messages and updates referrals
Checks authorization status and answers billing questions
Available 24/7 via phone, web chat, text and video
Integrates with 36+ EMRs
Confirms caller identity before sharing patient data
HIPAA compliant with BAA and SOC 2 Type II in progress
Hands off to staff with call summary when needed
Goes live in two weeks with no IT project
What makes it different
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Answers every patient call immediately—never unanswered or on hold
Handles hundreds of calls simultaneously instead of one per hire
Does the work inside the EMR during the call, no manual entry needed
Saves $382,000+ per year compared to hiring front desk staff
Arbyn
Karing