AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
AI voice and chat agents that answer, book, and log 24/7
Stage
Not given
Startup
Founded
Not given
2026
Based in
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GB
Pricing model
Freemium
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Pricing
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
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Key features
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
24/7 inbound call answering
Direct calendar booking integration
CRM and PMS integration
Call summaries and transcripts
SMS and email notifications
Multiple concurrent calls
TPS/CTPS compliant outbound calling
AI voice with 42+ languages
Multiple AI voices
Mews marketplace integration
What makes it different
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Compliant B2B outbound calling with TPS/CTPS and PECR compliance built-in
Native integration with Mews PMS for hospitality businesses
Automated event lead follow-up for trade show and exhibition ROI
Multi-concurrent call handling with CRM lookups and missed-call automation
UK GDPR and ICO-registered compliance with registry scrubbing
Arbyn
ExpoCall