| What it does | App review management you don't have to watch
| AI phone agent for Shopify stores that answers customer calls, takes real actions, and resolves issues 24/7
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| Stage | Not given
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| Founded | Not given
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| Based in | NO
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan at $0/month with 1 connected app and 100 published replies/month. Standard at $79/month (billed yearly) or $99/month (monthly billing) for 2 connected apps and 1,500 published replies/month. Pro at $299/month (billed yearly) or $375/month (monthly billing) with 10 connected apps and unlimi
| Basic: $62/month (was $89, 30% off first 3 months) includes 200 minutes; Growth: $139/month (was $199, 30% off first 3 months) includes 500 minutes; Pro: $209/month (was $299, 30% off first 3 months) includes 1000 minutes; Scale: $454/month (was $649, 30% off first 3 months) includes 2500 minutes. O
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| Key features | - Unified monitoring across five app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, RuStore)
- Review analytics with topic, sentiment, release, and market comparisons
- Auto-publish or manual approval per reply rule
- Smart alerts to Slack, Teams, Discord, Telegram, or email for review spikes and low ratings
- MCP server integration with Claude, ChatGPT, and other AI agents
- Zendesk and Intercom integration for ticket creation from reviews
- RADAR AI agent to ask questions about reviews and get charts with source reviews
- Review translation and multi-language support
| - Answers incoming phone calls 24/7
- Connects to Shopify store in 2 minutes, automatically imports products, orders, and policies
- Verifies customer identity by phone number and email before accessing orders
- Updates shipping addresses, cancels orders, issues refunds, and places new orders over the phone
- Dashboard with call logs, analytics, and transcripts
- Launches outbound campaigns to customers who abandoned their carts
- Supports multiple phone number options: new numbers, Twilio, or existing SIP trunks
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| What makes it different | - Replies in 100+ languages with your team's tone preserved per language
- Reply Quality checks published replies against your scorecard before publication or after
- Customer data not used to train shared AI models
- Built to handle peak review volume with 1,000+ reviews per day
- Reviews from five app stores unified in one queue
| - Takes real actions inside Shopify instead of just answering questions
- Setup in minutes with automatic product and order knowledge, no training or scripting needed
- Handles abandoned cart recovery with outbound calls, proven to outperform email
- Verifies caller identity before accessing sensitive order information
- Escalates complex issues to humans while keeping full context with call transcripts
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 17 ● no change since last check | 42 ● no change since last check |
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| Trust Flow (Majestic) | 6 | 3 |
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| Citation Flow (Majestic) | 30 | 22 |
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| Referring domains (Majestic) | 90 | 16 |
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AppReply
ThatWasAI