AppReply vs Arbyn

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

AppReply compared with Arbyn
Detail	AppReply	Arbyn
What it does	App review management you don't have to watch	AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage	Not given	Not given
Founded	Not given	Not given
Based in	NO	Not given
Pricing model	Freemium	Freemium
Pricing	Free plan at $0/month with 1 connected app and 100 published replies/month. Standard at $79/month (billed yearly) or $99/month (monthly billing) for 2 connected apps and 1,500 published replies/month. Pro at $299/month (billed yearly) or $375/month (monthly billing) with 10 connected apps and unlimi	Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features	Unified monitoring across five app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, RuStore) Review analytics with topic, sentiment, release, and market comparisons Auto-publish or manual approval per reply rule Smart alerts to Slack, Teams, Discord, Telegram, or email for review spikes and low ratings MCP server integration with Claude, ChatGPT, and other AI agents Zendesk and Intercom integration for ticket creation from reviews RADAR AI agent to ask questions about reviews and get charts with source reviews Review translation and multi-language support	Updates shipping addresses on its own without approval Cancels orders, issues refunds, applies discounts with one-click approval Shopify timeline logging of all actions and conversations
What makes it different	Replies in 100+ languages with your team's tone preserved per language Reply Quality checks published replies against your scorecard before publication or after Customer data not used to train shared AI models Built to handle peak review volume with 1,000+ reviews per day Reviews from five app stores unified in one queue	Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations Takes real Shopify order actions like refunds and cancellations, not just draft emails Learns your voice from replies you approve without requiring a knowledge base Combines support and sales in one agent and one conversation Setup in under 10 minutes with no configuration required before first reply
Community votes	0	0
DR (Domain Rating by Ahrefs)	17 no change since last check	42 −1 (down) since last check
Trust Flow (Majestic)	6	4
Citation Flow (Majestic)	30	19
Referring domains (Majestic)	90	42

5 details filled in for both companies.

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