| What it does | AI assistant widget that answers website visitors 24/7, books appointments, and captures leads
| AI customer service software that automates support with autonomous agents resolving requests end to end
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| Stage | Not given
| Established
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| Founded | Not given
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| Based in | US
| US
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| Pricing model | Paid
| Free trial
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| Pricing | Prepaid conversation minute packs starting at $5 for 70 minutes. Packs available: $5 (70 min), $10, $15, $25, $50, $100, $250, $500. Larger packs offer +17% more minutes. No subscription, no commitment; credit never expires.
| BoldDesk® pricing starts at $99/month for 1,000 AI credits with 5 human agents included, up to $4,705/month for 50,000 credits with 250 agents. Yearly billing saves 15%. Additional agents cost $20 per agent per month. Top-up credits cost $40 per 1,000 credits.
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| Key features | - Real voice conversations with website visitors
- Learns your website by itself, then re-checks it every day
- Books real appointments into your calendar during the conversation
- Shows what it could not answer so you can teach it in one click
- Invites visitors to talk at the right moment on the right page
- Captures emails and phone numbers accurately, never misheard
- Escalates important conversations to a person when needed
- Sends follow-up emails and conversation summaries
- Supports 18 languages natively
- Integrates with WordPress, Shopify, WooCommerce, Squarespace, Webflow, Zapier, Make, and calendar apps
| - Support Agents that answer customers directly on all channels
- Background Agents that automatically triage, tag, and route every ticket
- Assist Agents that help teams draft and polish replies
- AI can take actions with API and MCP tool integration
- Support across email, live chat, WhatsApp, voice, SMS, Teams, Slack, social media
- Data migration from other help desk tools with no cost
- Policy-bound AI with human approval steps and audit logs
- Multilingual support in 40+ languages including right-to-left
- Per-credit pricing model with human agents included
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| What makes it different | - One line of code setup, no developer needed, live in 10 minutes
- Talks to visitors on your website where they already are, unlike chatbots or phone services
- Prepaid minutes with no subscription, commitment or surprise bills
- Learns and updates your business knowledge automatically every day
- Built for small businesses: salons, clinics, restaurants, home services, law offices
| - Full help desk platform with AI built in, not separate AI bolted onto ticketing
- Credit-based pricing that doesn't rise with automation rate, human agents included
- Free trial with no credit card required
- Backed by Syncfusion, a 25-year company serving 400+ Fortune 500 companies
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 1 ▼ −1 (down) since last check | 71 ● no change since last check |
| Trust Flow (Majestic) | 0 | 31 |
| Citation Flow (Majestic) | 16 | 41 |
| Referring domains (Majestic) | 2 | 1055 |