| What it does | AI assistant widget that answers website visitors 24/7, books appointments, and captures leads
| AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Paid
| Freemium
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| Pricing | Prepaid conversation minute packs starting at $5 for 70 minutes. Packs available: $5 (70 min), $10, $15, $25, $50, $100, $250, $500. Larger packs offer +17% more minutes. No subscription, no commitment; credit never expires.
| Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
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| Key features | - Real voice conversations with website visitors
- Learns your website by itself, then re-checks it every day
- Books real appointments into your calendar during the conversation
- Shows what it could not answer so you can teach it in one click
- Invites visitors to talk at the right moment on the right page
- Captures emails and phone numbers accurately, never misheard
- Escalates important conversations to a person when needed
- Sends follow-up emails and conversation summaries
- Supports 18 languages natively
- Integrates with WordPress, Shopify, WooCommerce, Squarespace, Webflow, Zapier, Make, and calendar apps
| - Updates shipping addresses on its own without approval
- Cancels orders, issues refunds, applies discounts with one-click approval
- Shopify timeline logging of all actions and conversations
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| What makes it different | - One line of code setup, no developer needed, live in 10 minutes
- Talks to visitors on your website where they already are, unlike chatbots or phone services
- Prepaid minutes with no subscription, commitment or surprise bills
- Learns and updates your business knowledge automatically every day
- Built for small businesses: salons, clinics, restaurants, home services, law offices
| - Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
- Takes real Shopify order actions like refunds and cancellations, not just draft emails
- Learns your voice from replies you approve without requiring a knowledge base
- Combines support and sales in one agent and one conversation
- Setup in under 10 minutes with no configuration required before first reply
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 1 ▼ −1 (down) since last check | 42 ▼ −1 (down) since last check |
| Trust Flow (Majestic) | 0 | 4 |
| Citation Flow (Majestic) | 16 | 19 |
| Referring domains (Majestic) | 2 | 42 |