Text new enquiries from your own number and get them booked by AI
AI customer service and sales agent for Shopify that answers emails and live chat in your voice and takes real order actions
Stage
Not given
Not given
Founded
Not given
Not given
Based in
NZ
Not given
Pricing model
Free trial
Freemium
Pricing
Plans start at US$47/month (Starter: 2 workspaces, 1 phone); Single License US$97/month (5 workspaces, 5 phones); Agency License US$197/month (20 workspaces, 20 phones); Enterprise License US$497/month (100 workspaces, 100 phones). All plans include unlimited texts from your own phone with no per-te
Arbyn Starter: Free with 150 AI conversations per calendar month. Arbyn Growth: $59/month for 500 conversations. Arbyn Agent: $99/month for unlimited conversations, or $990/year. All plans include every feature with no per-ticket or per-resolution fees.
Key features
AI assistant that answers questions and books appointments from your business information
Multi-step follow-up campaigns with automatic branching
One shared inbox for texts, WhatsApp, email and Voice AI calls
Integration with CRM platforms including HighLevel, HubSpot and Zoho
Lead Finder to search and import local business contacts
Email campaigns from your own domain with replies in the shared inbox
Developer API for custom integrations and sending through your own software
Updates shipping addresses on its own without approval
Cancels orders, issues refunds, applies discounts with one-click approval
Shopify timeline logging of all actions and conversations
What makes it different
Text from your own number with no per-text fees, unlike traditional SMS platforms
AI that only answers from information you teach it and hands over when unsure
Built for service businesses and agencies with white label branding available
Faster booking than manual follow-up, without a new phone number or meter running
Works with existing business tools and CRM platforms
Flat pricing with no per-ticket or per-resolution fees, unlike 30+ competitors that meter conversations
Takes real Shopify order actions like refunds and cancellations, not just draft emails
Learns your voice from replies you approve without requiring a knowledge base
Combines support and sales in one agent and one conversation
Setup in under 10 minutes with no configuration required before first reply
Activ8
Arbyn