| What it does | Enterprise AI agents for customer and employee experience automation
| AI phone agents with integrated audio understanding, model routing, and voice optimization
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| Stage | Established
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| Founded | 2016
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| Based in | US
| US
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| Pricing model | Contact for pricing
| Paid
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| Pricing | Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
| Cost-plus pricing: customers pay vendor list prices for models and voice plus hosting (15% of vendor costs, 0.5¢ to 2¢ per minute) plus company margin (17-25%). Lean calls cost from 2.0¢/min (1.18¢ vendors + 0.50¢ hosting + 0.35¢ margin). Receptionist calls cost 4.7¢/min (3.36¢ vendors + 0.50¢ hosti
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| Key features | - AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
- Multi-channel support including voice, chat, email and SMS
- Conversational Knowledge Base with agentic RAG
- AI Copilot for testing, debugging and optimization
- Automated testing to ship reliable AI agents
- 150+ pre-built integrations with enterprise systems
- Multi-LLM architecture supporting 15+ LLMs
- Advanced analytics for AI agent optimization
- Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
- Agent Assist and Safe AI for human-AI collaboration
| - Multi-model architecture running multiple transcription and language models per call
- Zeus AI agent that builds, tests and tunes voice agents automatically
- Simulated call testing before live deployment
- Live call monitoring and observability
- A/B testing and automated fix suggestions
- Integration wizard for CRM, VoIP and business software
- Client portals for managing multiple agents
- Knowledge base integration for agent grounding
- Outbound campaigns with CSV upload and scheduling
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| What makes it different | - Agentic AI that thinks, acts and resolves autonomously across complex scenarios
- No vendor lock-in with flexible multi-LLM architecture
- Omnichannel orchestration maintaining full conversational context
- Deploy in minutes with natural language prompts and low-code builder
- Trusted by 650+ global brands with proven ROI and cost savings
| - Cost-plus pricing with no margin markup pass-through when vendor prices drop
- Fully agentic Zeus AI that handles entire lifecycle from creation to optimization
- Multi-model architecture for superior audio understanding vs 3-step pipelines
- Starts at 2¢/min, cheaper than competitors and call center labor
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 74 ● no change since last check | 43 ▲ +1 (up) since last check |
| Trust Flow (Majestic) | 17 | 5 |
| Citation Flow (Majestic) | 46 | 35 |
| Referring domains (Majestic) | 2209 | 161 |