Enterprise AI agents for customer and employee experience automation
Continuous improvement software for AI agents
Stage
Established
Not given
Founded
2016
Not given
Based in
US
IT
Pricing model
Contact for pricing
Not given
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
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Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Detect and score reliability of AI agent runs
Route weak runs to subject matter experts
Expert review and validation workflow
Write validated fixes into governed memory
Microsoft 365 and Azure integration
Support for multiple agent frameworks
Agentic Context Engineering (ACE) framework
Deployment as SaaS, private cloud, or on-premise
Knowledge builder and governed memory ingestion
SOC 2 Type II, GDPR, ISO 27001, and ISO 9001 compliant
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Continuous improvement without model retraining
Captures and reuses expert knowledge as governed memory
Enterprise-grade security and compliance
Works with existing AI systems without replacement
Human-in-the-loop validation for every critical decision
Yellow.ai