| What it does | Enterprise AI agents for customer and employee experience automation
| Real-time steering and guardrails for AI agents
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| Stage | Established
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| Founded | 2016
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| Based in | US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
| Team: Free per organization, unlimited users, 200 session-hours per month. Enterprise and Gateway: Custom pricing, billed annually.
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| Key features | - AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
- Multi-channel support including voice, chat, email and SMS
- Conversational Knowledge Base with agentic RAG
- AI Copilot for testing, debugging and optimization
- Automated testing to ship reliable AI agents
- 150+ pre-built integrations with enterprise systems
- Multi-LLM architecture supporting 15+ LLMs
- Advanced analytics for AI agent optimization
- Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
- Agent Assist and Safe AI for human-AI collaboration
| - Reads every tool call agents make and blocks unsafe ones before they run
- Catches stalled and runaway sessions while they run
- Steers agents back when they go past what was asked
- Tracks every session's tokens against usual usage
- Stops credential and data leaks before they leave the machine
- Inventories all agents, MCP servers and skills in use
- Blocks dangerous calls before they run in agent hooks and at the gateway
- Sends every finding to Slack, webhook or SIEM
- Verifies each agent's identity before access
- Keeps audit-grade masked records of every action and decision
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| What makes it different | - Agentic AI that thinks, acts and resolves autonomously across complex scenarios
- No vendor lock-in with flexible multi-LLM architecture
- Omnichannel orchestration maintaining full conversational context
- Deploy in minutes with natural language prompts and low-code builder
- Trusted by 650+ global brands with proven ROI and cost savings
| - Works with Claude Code, Codex, Cursor, Devin and more
- Runs on your machines, gateways and in the cloud
- Active steering corrects or stops drifting runs
- One policy applied across all MCP servers, plugins and skills
- Continuously monitors components for known vulnerabilities
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 74 ● no change since last check | 3 ▲ +2 (up) since last check |
| Trust Flow (Majestic) | 17 | 13 |
| Citation Flow (Majestic) | 46 | 25 |
| Referring domains (Majestic) | 2209 | 23 |