| What it does | Enterprise AI agents for customer and employee experience automation
| AI agents for field service, technical support, and customer care
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| Stage | Established
| Established
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| Founded | 2016
| 2020
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| Based in | US
| US
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| Pricing model | Contact for pricing
| Contact for pricing
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| Pricing | Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
| Not given
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| Key features | - AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
- Multi-channel support including voice, chat, email and SMS
- Conversational Knowledge Base with agentic RAG
- AI Copilot for testing, debugging and optimization
- Automated testing to ship reliable AI agents
- 150+ pre-built integrations with enterprise systems
- Multi-LLM architecture supporting 15+ LLMs
- Advanced analytics for AI agent optimization
- Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
- Agent Assist and Safe AI for human-AI collaboration
| - Service Expertise Graph built from case history
- Step-by-step diagnostic guidance adapted to technician role and experience
- Predictive issue identification
- Direct integrations with Salesforce, ServiceNow, SAP, and Microsoft
- Real-time learning and improvement from each case closed
- Multi-region service standardization
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| What makes it different | - Agentic AI that thinks, acts and resolves autonomously across complex scenarios
- No vendor lock-in with flexible multi-LLM architecture
- Omnichannel orchestration maintaining full conversational context
- Deploy in minutes with natural language prompts and low-code builder
- Trusted by 650+ global brands with proven ROI and cost savings
| - Deterministic guidance grounded in actual fixes your team has performed, not AI guesses
- Improves with every resolution, creating institutional knowledge at scale
- Fast deployment of weeks, not months, with pilots running quickly
- Levels the playing field so newly onboarded technicians match experienced ones
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 74 ● no change since last check | 48 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 17 | 15 |
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| Citation Flow (Majestic) | 46 | 35 |
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| Referring domains (Majestic) | 2209 | 249 |
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Yellow.ai
Neuron7