Enterprise AI agents for customer and employee experience automation
AI agents that automate personalized customer journeys across email, SMS, and onsite to drive retention and revenue
Stage
Established
Not given
Founded
2016
2023
Based in
US
Not given
Pricing model
Contact for pricing
Contact for pricing
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
Not given
Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Smart Targeting
User-level Personalization
Agentic Experimentation
Agentic Orchestration
Winback campaigns
Post-Purchase journeys
Welcome flows
Cross-Sell automation
Abandonment recovery
Churn Prevention
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
AI agents make real-time, individual-level decisions for each customer based on behavior and predicted outcomes
Causal AI that measures which actions actually drive lift, not just patterns in past behavior
No engineering required; integrates seamlessly with existing email and SMS platforms
True 1:1 personalization at individual customer level instead of segment-based optimization
Yellow.ai
Monocle