Enterprise AI agents for customer and employee experience automation
AI-powered process intelligence platform that captures, maps, and automates business processes
Stage
Established
Not given
Founded
2016
Not given
Based in
US
GB
Pricing model
Contact for pricing
Contact for pricing
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
Free 14-day proof of concept available
Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Automated process capture and recording
AI-powered process analysis and scoring
End-to-end process mapping with decision points and variants
Process optimization and conformance tracking
Automation opportunity identification
AI agent building and deployment
Deploy on up to 10,000 screens
PII anonymization and privacy controls
Productivity benchmarking and continuous improvement monitoring
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Delivers results in two weeks instead of months
Captures complete process variation across entire teams at scale
Built-in AI agents execution capability
Goes beyond system logs to capture every desktop interaction