Enterprise AI agents for customer and employee experience automation
AI infrastructure for research delivery teams
Stage
Established
Not given
Founded
2016
Not given
Based in
US
US
Pricing model
Contact for pricing
Contact for pricing
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
Pay for projects, not seats or tokens. Fixed price for projects and modules included in annual package.
Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Survey programming with AI agents
Works with Decipher, Dimensions, Qualtrics, and Confirmit
Tracker version management and revision control
Reviewable and approvable outputs
24/7 customer support with 30 minute response time
Slack and Microsoft Teams integration
SOC 2 Type II and ISO/IEC 27001 certified
HIPAA and GDPR compliant
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Agents generate code while teams maintain full control through reviewable outputs
Fixes bottlenecks methodically rather than requiring wholesale workflow changes
Fixed project-based pricing with no seat or token fees
Works within existing survey platforms without disrupting current workflows
Yellow.ai
Metaforms