| What it does | Enterprise AI agents for customer and employee experience automation
| Enterprise agent platform for life sciences that enables governed data sharing and self-serve access across organizational boundaries
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| Stage | Established
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| Founded | 2016
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| Based in | US
| US
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| Pricing model | Contact for pricing
| Contact for pricing
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| Pricing | Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
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| Key features | - AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
- Multi-channel support including voice, chat, email and SMS
- Conversational Knowledge Base with agentic RAG
- AI Copilot for testing, debugging and optimization
- Automated testing to ship reliable AI agents
- 150+ pre-built integrations with enterprise systems
- Multi-LLM architecture supporting 15+ LLMs
- Advanced analytics for AI agent optimization
- Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
- Agent Assist and Safe AI for human-AI collaboration
| - Specialist agents ready to deploy for cohort building, guided analysis, and access provisioning
- Build and deploy custom agents connected to data, tools, and domain-specific workflows
- Data harmonization across molecular, clinical, imaging, and real-world data
- Role-based access control with audit trails for compliance
- Bring-your-own-cloud deployment keeps data in customer's AWS environment
- Partners access data through natural language queries without data movement
- Support for Python, R, and Nextflow analysis tools
- HIPAA, IRB, and BAA ready architecture
- SOC 2, GDPR, TX-RAMP, and NIST SP 800-171 compliance
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| What makes it different | - Agentic AI that thinks, acts and resolves autonomously across complex scenarios
- No vendor lock-in with flexible multi-LLM architecture
- Omnichannel orchestration maintaining full conversational context
- Deploy in minutes with natural language prompts and low-code builder
- Trusted by 650+ global brands with proven ROI and cost savings
| - Partners get self-serve answers in minutes instead of weeks of manual data coordination
- Data stays in your cloud while agents deliver answers across organizational boundaries
- Governance and compliance built into every agent action, not added afterward
- Go live from deal signing to active data access in days instead of months
- Embedded bioinformatics reduces time to customer insights from weeks to the same day
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 74 ● no change since last check | 45 ● no change since last check |
| Trust Flow (Majestic) | 17 | 20 |
| Citation Flow (Majestic) | 46 | 36 |
| Referring domains (Majestic) | 2209 | 218 |