| What it does | Enterprise AI agents for customer and employee experience automation
| Private AI for regulated firms with data kept in your country or on your own servers
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| Stage | Established
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| Founded | 2016
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| Based in | US
| US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
| Per seat per month: €19 with ChatGPT, Claude or Codex integration (Your current AI setup); pricing varies for open models hosted in country or on own servers. Minimum 3 seats. Annual billing provides 2 months free versus monthly billing. Individual plans available. Custom quotes for more than 100 se
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| Key features | - AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
- Multi-channel support including voice, chat, email and SMS
- Conversational Knowledge Base with agentic RAG
- AI Copilot for testing, debugging and optimization
- Automated testing to ship reliable AI agents
- 150+ pre-built integrations with enterprise systems
- Multi-LLM architecture supporting 15+ LLMs
- Advanced analytics for AI agent optimization
- Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
- Agent Assist and Safe AI for human-AI collaboration
| - Inbox Triage bot: reads support inbox, drafts routine replies, flags items needing human attention
- Reply Drafter bot: writes careful replies to emails using company history and policies
- Support Report bot: turns weekly support emails into actionable reports with trends
- Article Writer bot: creates weekly website articles from client questions
- SEO Doctor bot: checks Google rankings and identifies pages to improve
- Data audit logging: every question, answer and data access recorded on customer's servers
- Open model support: runs Mistral, Qwen, DeepSeek and other open-source language models
- Flexible deployment: existing AI apps, local cloud provider, or on-premise servers
- Team Brain with source attribution: firm's memory with sources cited for every answer
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| What makes it different | - Agentic AI that thinks, acts and resolves autonomously across complex scenarios
- No vendor lock-in with flexible multi-LLM architecture
- Omnichannel orchestration maintaining full conversational context
- Deploy in minutes with natural language prompts and low-code builder
- Trusted by 650+ global brands with proven ROI and cost savings
| - Complete audit trail for regulatory compliance: every action logged on customer's side for audits and regulators
- No per-prompt billing: fixed seat-based pricing regardless of usage volume
- Designed by security expert: built by someone experienced in regulated industry deployments and compliance
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 74 ● no change since last check | 16 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 17 | 2 |
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| Citation Flow (Majestic) | 46 | 30 |
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| Referring domains (Majestic) | 2209 | 59 |
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