Enterprise AI agents for customer and employee experience automation
AI characters that remember you, integrated via API and Python SDK
Stage
Established
MVP
Founded
2016
Not given
Based in
US
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Pricing model
Contact for pricing
Not given
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
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Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Chat with streaming support
Image description with vision
Daily credit budget system
Event-based API interactions
HTTP and Python SDK access
Apache-2.0 open source SDK
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Characters that remember interactions and grow over time
Yellow.ai
KRINO MATRIX