Enterprise AI agents for customer and employee experience automation
The duplex speech model for outbound sales calls
Stage
Established
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Founded
2016
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Based in
US
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Pricing model
Contact for pricing
Paid
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
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Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Listens while it speaks
Reasons over speech, not text
Replies in 350 ms
Mirrors prospect's tone and pace
Runs discovery instead of reading scripts
Handles objections
Runs in your own cloud VPC
Inspect every turn in text and audio
Improves over time through fine-tuning
Define workflow, tools and personality
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Duplex architecture listens and speaks simultaneously, not turn-based
Handles interruptions and background noise naturally
Yellow.ai
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