Enterprise AI agents for customer and employee experience automation
Portable context for terminal coding agents
Stage
Established
Not given
Founded
2016
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Based in
US
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Pricing model
Contact for pricing
Open source
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
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Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Context Ledger for curating admitted instructions, files and memory
Deterministic context admission before model processing
Workflows with Mother agent team design and checking
Love Spot drawing board with Matilda companion
Desktop app with theme customization
Support for GPT, Claude and Gemini models
Terminal and desktop app sharing state
Portable context for terminal coding agents
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Deterministic context admission ensures agents see processed context before model receives it
Context Ledger provides transparent curation of agent inputs
Mother agent orchestrates multi-agent workflows with checking and merged results