Enterprise AI agents for customer and employee experience automation
Amazon marketplace data for AI agents
Stage
Established
MVP
Founded
2016
Not given
Based in
US
HK
Pricing model
Contact for pricing
Free
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
Free plan with 20,000 credits per month during beta. No credit card required.
Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Category insight and market trends
ASIN and product performance data
Keyword demand and competition metrics
Ranking and traffic analysis
Price segment analysis
MCP connection to AI assistants
Multi-marketplace support
44 data tools
Credits-based billing system
Historical trend comparison
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Real Amazon data instead of estimates
Directly integrated with AI assistants via MCP
Covers 100 million products across multiple marketplaces
Yellow.ai
Datrace