Enterprise AI agents for customer and employee experience automation
Governed, coordinated AI agents for security operations
Stage
Established
Not given
Founded
2016
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Based in
US
US
Pricing model
Contact for pricing
Not given
Pricing
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
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Key features
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
Coordinated multi-agent workflows with shared context
Role-based and SME agents across security domains
Complete audit trails and policy-enforced RBAC
Alert triage and response across endpoint, identity, cloud
Incident investigation with hypothesis testing and case management
Context-aware vulnerability prioritization
Threat intelligence ingestion and analysis
Parallel threat hunting across endpoint, identity, network, cloud
142+ integrations and MCP support
Collaborative workbenches for human-agent oversight
What makes it different
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Governed workforce model with enforced policies and audit trails instead of isolated point agents
Coordinated multi-agent teams with shared context instead of brittle playbooks
Agents that understand organizational context and build on prior work
Comprehensive security operations coverage beyond SOC to threat hunt, vulnerability, and threat intelligence