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Yellow.ai vs Acenta

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Yellow.ai compared with Acenta
DetailYellow.ai logo Yellow.aiAcenta logo Acenta
What it doesEnterprise AI agents for customer and employee experience automation Secure managed AI agent with models, browser, tools, and persistent files in one Agent Box
StageEstablished Not given
Founded2016 Not given
Based inUS Not given
Pricing modelContact for pricing Freemium
PricingFree plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available. Bring your own agent: $15/month per Agent Box. Standard: $29/month per Agent Box with 130M model tokens per month. Smart: $49/month per Agent Box with 130M model tokens per month. All monthly plans include 7-day free trial. Pay by usage option available at $0.30 per 1M tokens on Standard or $0.75 on
Key features
  • AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
  • Multi-channel support including voice, chat, email and SMS
  • Conversational Knowledge Base with agentic RAG
  • AI Copilot for testing, debugging and optimization
  • Automated testing to ship reliable AI agents
  • 150+ pre-built integrations with enterprise systems
  • Multi-LLM architecture supporting 15+ LLMs
  • Advanced analytics for AI agent optimization
  • Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
  • Agent Assist and Safe AI for human-AI collaboration
  • 24/7 cloud execution with persistent file storage
  • Integrated browser and web research tools
  • Team collaboration through OpenAgents Workspace
  • Multiple device access (web, desktop, iOS, Android)
  • Managed model access with automatic upgrades
  • Full encryption and isolated runtime containers
  • Bring your own model option (Claude, ChatGPT, or API key)
  • No server setup required
What makes it different
  • Agentic AI that thinks, acts and resolves autonomously across complex scenarios
  • No vendor lock-in with flexible multi-LLM architecture
  • Omnichannel orchestration maintaining full conversational context
  • Deploy in minutes with natural language prompts and low-code builder
  • Trusted by 650+ global brands with proven ROI and cost savings
  • All-in-one agent environment: models, browser, tools, and storage in one managed box
  • Works 24/7 in the cloud while you're away, on any device
  • Private by design with no prompt-content logs stored
  • Team collaboration with shared agent and files in one workspace
  • Automatic model upgrades included with Standard and Smart plans
Community votes00
DR (Domain Rating by Ahrefs)74 no change since last checkNot checked yet no change since last check
Trust Flow (Majestic)170
Citation Flow (Majestic)460
Referring domains (Majestic)22090

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