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VoxHive vs Tymely

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

VoxHive compared with Tymely
DetailVoxHive logo VoxHiveTymely logo Tymely
What it doesAI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents AI customer service agent that handles retailers' most complex tickets end-to-end
StageNot given Not given
FoundedNot given Not given
Based inGB Not given
Pricing modelFreemium Paid
PricingStarter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT. Pay per resolved ticket. The site does not specify exact pricing amounts, only that customers save 70% on customer service costs compared to alternatives.
Key features
  • Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
  • Answers exclusively from documents you upload, never from general knowledge
  • Automatically books appointments with real availability, buffers and opening hours
  • Handles multiple conversations simultaneously across all channels
  • Every conversation transcribed and reviewable with full audit trail
  • Updates to knowledge base take effect immediately in all conversations
  • Transfers to human team members when unable to help or when caller requests
  • Captures customer enquiries and lead information automatically
  • Integrates with CRMs, calendars and other systems via webhooks and automation platforms
  • UK data residency and GDPR compliant with enforced tenant isolation
  • 80%+ automation rates resolving tickets end-to-end
  • Learns actual agent reasoning patterns
  • Integrates with existing business systems
  • Handles all text-based channels
  • 24/7 expert verification
  • White-glove onboarding and maintenance
  • Go live within days with 50% automation in 10 weeks
What makes it different
  • Never invented answers: answers only from your documents, says "I don't know" when it cannot help
  • Setup in days, not weeks: live within a few days with no technical skills required
  • Covers 168 hours a week with unlimited simultaneous conversations
  • One knowledge base across five channels: callers and website visitors get consistent answers
  • No long-term contract: 30 days notice, no exit fee, data exported on request
  • Maps actual agent reasoning instead of manual instructions
  • Handles complex actions that chatbots ignore
  • Guaranteed improved customer satisfaction
  • Captures thousands of edge cases and unwritten scenarios
Community votes00
DR (Domain Rating by Ahrefs)12 no change since last check24 −2 (down) since last check
Trust Flow (Majestic)92
Citation Flow (Majestic)2131
Referring domains (Majestic)1392

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