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VoxHive vs Rivvick

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

VoxHive compared with Rivvick
DetailVoxHive logo VoxHiveRivvick logo Rivvick
What it doesAI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents AI-drafted replies to customer reviews
StageNot given Not given
FoundedNot given Not given
Based inGB US
Pricing modelFreemium Freemium
PricingStarter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT. Free: 15 AI drafts/month (no card required); Starter: $7/month or $69/year for 100 AI drafts/month; Pro: $15/month or $149/year for unlimited AI drafts with 1,000 AI drafts/month soft cap
Key features
  • Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
  • Answers exclusively from documents you upload, never from general knowledge
  • Automatically books appointments with real availability, buffers and opening hours
  • Handles multiple conversations simultaneously across all channels
  • Every conversation transcribed and reviewable with full audit trail
  • Updates to knowledge base take effect immediately in all conversations
  • Transfers to human team members when unable to help or when caller requests
  • Captures customer enquiries and lead information automatically
  • Integrates with CRMs, calendars and other systems via webhooks and automation platforms
  • UK data residency and GDPR compliant with enforced tenant isolation
  • Paste reviews from any source
  • Three tone options: plain, apologetic, invite back
  • Edit and copy reply drafts before posting
  • No connection to review platforms required
  • Works with multiple review sites
  • No per-location limits or fees
  • Monthly AI draft allowance resets automatically
What makes it different
  • Never invented answers: answers only from your documents, says "I don't know" when it cannot help
  • Setup in days, not weeks: live within a few days with no technical skills required
  • Covers 168 hours a week with unlimited simultaneous conversations
  • One knowledge base across five channels: callers and website visitors get consistent answers
  • No long-term contract: 30 days notice, no exit fee, data exported on request
  • Manual control: users review and post replies themselves, not automatic
  • No account access required from review platforms
  • Built for diverse organizations including nonprofits and schools
Community votes00
DR (Domain Rating by Ahrefs)12 no change since last checkNot checked yet no change since last check
Trust Flow (Majestic)90
Citation Flow (Majestic)210
Referring domains (Majestic)130

6 details filled in for both companies.

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