| What it does | AI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents
| Bug reporting and feedback widget for apps with built-in privacy masking
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| Stage | Not given
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| Founded | Not given
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| Based in | GB
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT.
| Free plan: 1 project, 250 MB storage for attachments, 200 emails per month. Paid plans available quarterly or annually in advance.
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| Key features | - Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
- Answers exclusively from documents you upload, never from general knowledge
- Automatically books appointments with real availability, buffers and opening hours
- Handles multiple conversations simultaneously across all channels
- Every conversation transcribed and reviewable with full audit trail
- Updates to knowledge base take effect immediately in all conversations
- Transfers to human team members when unable to help or when caller requests
- Captures customer enquiries and lead information automatically
- Integrates with CRMs, calendars and other systems via webhooks and automation platforms
- UK data residency and GDPR compliant with enforced tenant isolation
| - Bug and idea reporting widget with screenshots and technical details
- Public ideas board and roadmap
- Configurable masking modes including mask-all with unmask exceptions
- React and Vue components and JavaScript API
- SDKs for Node.js, Python, and PHP
- Integration with other tools
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| What makes it different | - Never invented answers: answers only from your documents, says "I don't know" when it cannot help
- Setup in days, not weeks: live within a few days with no technical skills required
- Covers 168 hours a week with unlimited simultaneous conversations
- One knowledge base across five channels: callers and website visitors get consistent answers
- No long-term contract: 30 days notice, no exit fee, data exported on request
| - Privacy-first design: all data is masked in the browser before being sent, never on the server
- No passwords or Ozvi accounts needed for users; SSO via signed tokens from your backend
- Screenshots never sent unmasked; covered data is masked before rendering, not censored afterward
- Rich technical context: network logs, console errors, user steps, and browser details
- Highly configurable: custom masking rules, choose what to capture, mask-all mode for sensitive industries
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 12 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 9 | 0 |
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| Citation Flow (Majestic) | 21 | 0 |
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| Referring domains (Majestic) | 13 | 0 |
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