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VoxHive vs Egentify

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

VoxHive compared with Egentify
DetailVoxHive logo VoxHiveEgentify logo Egentify
What it doesAI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents AI support that acts. Not just responds.
StageNot given Not given
FoundedNot given Not given
Based inGB Not given
Pricing modelFreemium Freemium
PricingStarter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT. Free: 50 conversations/month; Starter: $39/month for 150 conversations; Growth: $149/month for 500 conversations plus voice AI (100 min); Scale: $399/month for 2,000 conversations plus voice AI (300 min); Enterprise: custom pricing
Key features
  • Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
  • Answers exclusively from documents you upload, never from general knowledge
  • Automatically books appointments with real availability, buffers and opening hours
  • Handles multiple conversations simultaneously across all channels
  • Every conversation transcribed and reviewable with full audit trail
  • Updates to knowledge base take effect immediately in all conversations
  • Transfers to human team members when unable to help or when caller requests
  • Captures customer enquiries and lead information automatically
  • Integrates with CRMs, calendars and other systems via webhooks and automation platforms
  • UK data residency and GDPR compliant with enforced tenant isolation
  • Refund processing
  • Product search and recommendations
  • Policy lookup and answers
  • VIP customer recognition
  • Multi-store dashboard
What makes it different
  • Never invented answers: answers only from your documents, says "I don't know" when it cannot help
  • Setup in days, not weeks: live within a few days with no technical skills required
  • Covers 168 hours a week with unlimited simultaneous conversations
  • One knowledge base across five channels: callers and website visitors get consistent answers
  • No long-term contract: 30 days notice, no exit fee, data exported on request
  • Flat-rate pricing with no per-resolution fees
  • Free forever plan with no credit card required
  • Takes real action, not just deflects
  • Unified agent across chat, voice, and email channels
  • Voice support included in paid plans
Community votes00
DR (Domain Rating by Ahrefs)12 no change since last check42 −1 (down) since last check
Trust Flow (Majestic)90
Citation Flow (Majestic)2126
Referring domains (Majestic)1330

5 details filled in for both companies.

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