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VoxHive vs CustomerFlows

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

VoxHive compared with CustomerFlows
DetailVoxHive logo VoxHiveCustomerFlows logo CustomerFlows
What it doesAI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents AI answers website chat and WhatsApp leads in seconds, asks your questions, and keeps every lead in one inbox and pipeline
StageNot given Not given
FoundedNot given Not given
Based inGB US
Pricing modelFreemium Freemium
PricingStarter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT. Starter: $49/month or $41/month billed yearly ($490/year); Growth: $149/month or $124/month billed yearly ($1490/year); Scale: $349/month or $291/month billed yearly ($3490/year). All plans include unlimited contacts and no setup fees.
Key features
  • Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
  • Answers exclusively from documents you upload, never from general knowledge
  • Automatically books appointments with real availability, buffers and opening hours
  • Handles multiple conversations simultaneously across all channels
  • Every conversation transcribed and reviewable with full audit trail
  • Updates to knowledge base take effect immediately in all conversations
  • Transfers to human team members when unable to help or when caller requests
  • Captures customer enquiries and lead information automatically
  • Integrates with CRMs, calendars and other systems via webhooks and automation platforms
  • UK data residency and GDPR compliant with enforced tenant isolation
  • AI automatically replies to website chat and WhatsApp leads in about 5 seconds, 24/7
  • AI asks qualifying questions before human handoff
  • Unified inbox for website chat and WhatsApp conversations
  • Industry-ready pipeline templates for home services
  • Google and Meta ad attribution to leads and deals
  • Unlimited contacts on every plan
  • Team seats and collaboration tools
  • API access for integrations
  • Automation blueprints for workflows
  • 10-minute setup with industry templates
What makes it different
  • Never invented answers: answers only from your documents, says "I don't know" when it cannot help
  • Setup in days, not weeks: live within a few days with no technical skills required
  • Covers 168 hours a week with unlimited simultaneous conversations
  • One knowledge base across five channels: callers and website visitors get consistent answers
  • No long-term contract: 30 days notice, no exit fee, data exported on request
  • Flat pricing with unlimited contacts, no per-contact fees that grow with success
  • See which ads bring real revenue, not just clicks, by connecting deals to campaigns
  • One inbox for all chat and WhatsApp conversations, no scattered notifications
  • Built for home services with industry-ready workflows, not blank CRM scaffolding
Community votes00
DR (Domain Rating by Ahrefs)12 no change since last check26 +1 (up) since last check
Trust Flow (Majestic)910
Citation Flow (Majestic)2125
Referring domains (Majestic)1341

6 details filled in for both companies.

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