VoxHive vs Crescendo
A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.
VoxHive compared with Crescendo
| Detail | 
VoxHive | 
Crescendo |
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| What it does | AI receptionist for UK businesses that answers calls, emails, web chat and WhatsApp using your business documents
| AI-native customer experience platform that replaces your entire CX stack
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| Stage | Not given
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| Founded | Not given
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| Based in | GB
| US
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Starter: £49/month (100 AI voice minutes), Business: £99/month (400 AI voice minutes), Growth: £199/month (900 AI voice minutes), Scale: £399/month (2,000 AI voice minutes), Enterprise: Custom. Additional AI voice usage: £0.25/minute. All prices exclude VAT.
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| Key features | - Handles voice calls, emails, web chat, SMS and WhatsApp from a single AI agent
- Answers exclusively from documents you upload, never from general knowledge
- Automatically books appointments with real availability, buffers and opening hours
- Handles multiple conversations simultaneously across all channels
- Every conversation transcribed and reviewable with full audit trail
- Updates to knowledge base take effect immediately in all conversations
- Transfers to human team members when unable to help or when caller requests
- Captures customer enquiries and lead information automatically
- Integrates with CRMs, calendars and other systems via webhooks and automation platforms
- UK data residency and GDPR compliant with enforced tenant isolation
| - Concierge Agent for multi-channel resolution
- Quality Agent scoring all interactions
- Agent Assist real-time copilot
- Applied Insights for pattern analysis
- Optimization Agent for continuous improvement
- Integration Agent for system connectivity
- Knowledge Agent for content auditing
- Simulation Agent for testing changes
- Live deployment in 30 days
- Self-improving AI that updates automatically
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| What makes it different | - Never invented answers: answers only from your documents, says "I don't know" when it cannot help
- Setup in days, not weeks: live within a few days with no technical skills required
- Covers 168 hours a week with unlimited simultaneous conversations
- One knowledge base across five channels: callers and website visitors get consistent answers
- No long-term contract: 30 days notice, no exit fee, data exported on request
| - One unified platform replacing multiple point solutions
- Real operator expertise built into deployment
- Self-improving AI requiring no manual tuning
- High resolution from day one
- Enterprise security and compliance
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 12 ● no change since last check | 70 ● no change since last check |
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| Trust Flow (Majestic) | 9 | 15 |
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| Citation Flow (Majestic) | 21 | 45 |
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| Referring domains (Majestic) | 13 | 1959 |
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5 details filled in for both companies.
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