Custom AI agents built around your processes and tools
AI agents for contact centers that handle inbound calls, outbound campaigns, and customer conversations
Stage
Established
Not given
Founded
2021
Not given
Based in
US
US
Pricing model
Not given
Paid
Pricing
Build: from $1,000 (one-time, includes three coaching sessions). Hosting & maintenance: from $200/mo (includes monitoring, routine updates, email support, and small changes).
From $399 a month based on call volume, plus a one-time setup fee for building, testing and launching the agent. SMS add-on: $20 per month per workspace.
Key features
Takes tasks from request to completion
Includes three coaching sessions for team onboarding
Inbound voice agents answering calls 24/7 in English and Spanish
Outbound call and SMS campaigns with contact list or API triggering
AI SMS agent for text replies and campaigns
Web chat widget for customer conversations
Knowledge base integration and tool connections
Call transfer to team members based on custom rules
Call recording, transcription, summary and analytics
Multi-workspace support for teams and BPOs
API, webhooks and MCP server integration
What makes it different
Built by senior engineers with CTO-level expertise
Company runs its own agents internally
Agents built and tested by Telvana team with customer input before going live
Live deployment in days, not months
Opt-in design lets callers choose AI without forced routing
Resolves customer requests directly rather than just routing calls
Complete call visibility with recordings, transcripts and analytics on every call