Custom AI agents built around your processes and tools
Conversational AI for physical product and equipment support
Stage
Established
Established
Founded
2021
2016
Based in
US
US
Pricing model
Not given
Not given
Pricing
Build: from $1,000 (one-time, includes three coaching sessions). Hosting & maintenance: from $200/mo (includes monitoring, routine updates, email support, and small changes).
Not given
Key features
Takes tasks from request to completion
Includes three coaching sessions for team onboarding
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
What makes it different
Built by senior engineers with CTO-level expertise
Company runs its own agents internally
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance