Customer case study software that automates interviews and approval workflows
AI-drafted replies to customer reviews
Stage
Not given
Not given
Founded
Not given
Not given
Based in
Not given
US
Pricing model
Freemium
Freemium
Pricing
First case study: $19. After that: $39 per single story, or packs: $99 for 3 stories (about $33 each), or $139 for 5 stories (about $28 each). Credits never expire.
Free: 15 AI drafts/month (no card required); Starter: $7/month or $69/year for 100 AI drafts/month; Pro: $15/month or $149/year for unlimited AI drafts with 1,000 AI drafts/month soft cap
Key features
Guided customer interviews
One-click customer approval workflow
Automatic spaced reminders
Hosted customer-verified case study pages
Multiple export formats: PDF, HTML, Markdown, JSON, and sales email
Pay-per-case-study pricing with no subscription
AI draft generation from customer answers
Paste reviews from any source
Three tone options: plain, apologetic, invite back
Edit and copy reply drafts before posting
No connection to review platforms required
Works with multiple review sites
No per-location limits or fees
Monthly AI draft allowance resets automatically
What makes it different
Approval workflow built in to reduce chasing and delays
Customer-verified published pages prove authenticity
Pay only when the customer completes their interview
Fully approved story in days, not weeks
One interview generates stories in every format needed
Manual control: users review and post replies themselves, not automatic
No account access required from review platforms
Built for diverse organizations including nonprofits and schools
TrueCase
Rivvick