| What it does | Customer case study software that automates interviews and approval workflows
| AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| US
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| Pricing model | Freemium
| Freemium
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| Pricing | First case study: $19. After that: $39 per single story, or packs: $99 for 3 stories (about $33 each), or $139 for 5 stories (about $28 each). Credits never expire.
| Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
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| Key features | - Guided customer interviews
- One-click customer approval workflow
- Automatic spaced reminders
- Hosted customer-verified case study pages
- Multiple export formats: PDF, HTML, Markdown, JSON, and sales email
- Pay-per-case-study pricing with no subscription
- AI draft generation from customer answers
| - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
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| What makes it different | - Approval workflow built in to reduce chasing and delays
- Customer-verified published pages prove authenticity
- Pay only when the customer completes their interview
- Fully approved story in days, not weeks
- One interview generates stories in every format needed
| - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 9 ▲ +1 (up) since last check | 60 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 5 | 11 |
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| Citation Flow (Majestic) | 21 | 38 |
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| Referring domains (Majestic) | 15 | 685 |
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TrueCase
Denser