Customer case study software that automates interviews and approval workflows
AI-native customer experience platform that replaces your entire CX stack
Stage
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Founded
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Based in
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US
Pricing model
Freemium
Contact for pricing
Pricing
First case study: $19. After that: $39 per single story, or packs: $99 for 3 stories (about $33 each), or $139 for 5 stories (about $28 each). Credits never expire.
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Key features
Guided customer interviews
One-click customer approval workflow
Automatic spaced reminders
Hosted customer-verified case study pages
Multiple export formats: PDF, HTML, Markdown, JSON, and sales email
Pay-per-case-study pricing with no subscription
AI draft generation from customer answers
Concierge Agent for multi-channel resolution
Quality Agent scoring all interactions
Agent Assist real-time copilot
Applied Insights for pattern analysis
Optimization Agent for continuous improvement
Integration Agent for system connectivity
Knowledge Agent for content auditing
Simulation Agent for testing changes
Live deployment in 30 days
Self-improving AI that updates automatically
What makes it different
Approval workflow built in to reduce chasing and delays
Customer-verified published pages prove authenticity
Pay only when the customer completes their interview
Fully approved story in days, not weeks
One interview generates stories in every format needed
One unified platform replacing multiple point solutions
TrueCase
Crescendo