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TrueCase vs Cosmo

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

TrueCase compared with Cosmo
DetailTrueCase logo TrueCaseCosmo logo Cosmo
What it doesCustomer case study software that automates interviews and approval workflows AI virtual receptionist for phone, web, and front desks
StageNot given Established
FoundedNot given 2016
Based inNot given DE
Pricing modelFreemium Not given
PricingFirst case study: $19. After that: $39 per single story, or packs: $99 for 3 stories (about $33 each), or $139 for 5 stories (about $28 each). Credits never expire. Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
Key features
  • Guided customer interviews
  • One-click customer approval workflow
  • Automatic spaced reminders
  • Hosted customer-verified case study pages
  • Multiple export formats: PDF, HTML, Markdown, JSON, and sales email
  • Pay-per-case-study pricing with no subscription
  • AI draft generation from customer answers
  • Voicebot for inbound call answering with natural conversations in 45+ languages
  • Chatbot with consistent answers across channels using shared knowledge base
  • Structured capture of contact details and callback requests
  • Intelligent call routing with full conversation context
  • Receptionist kiosk for on-site customer service
  • Self-service platform configuration without technical setup
  • Operator for automatic knowledge-base call routing
  • Support for custom avatars and advanced customization
  • One-line code integration for website embed
What makes it different
  • Approval workflow built in to reduce chasing and delays
  • Customer-verified published pages prove authenticity
  • Pay only when the customer completes their interview
  • Fully approved story in days, not weeks
  • One interview generates stories in every format needed
  • Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels
  • Made in Germany and Austria with GDPR-compliant data handling
  • Rooted in over a decade of robotics and AI expertise
  • Hands over complex cases with full context to reduce employee ramp-up time
Community votes00
DR (Domain Rating by Ahrefs)9 +1 (up) since last check40 no change since last check
Trust Flow (Majestic)55
Citation Flow (Majestic)2126
Referring domains (Majestic)1528

4 details filled in for both companies.

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