AI agents for social commerce workflow management and TikTok Shop optimization
Unified conversational AI agent platform for automating customer conversations across voice, chat, WhatsApp, email and social media
Stage
Not given
Established
Founded
Not given
2019
Based in
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IN
Pricing model
Freemium
Not given
Pricing
Free plan available. Paid plans include Growth, Pro, and Scale with monthly credit allowances. Credits consumed based on usage: AI Conversation 1 credit per agent step, Quick Tasks 1-5 credits each (Q&A, content ideas, image generation), Standard Tasks 8-12 credits (competitor reports, product disco
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Key features
Product discovery with trend analysis and profitability metrics across TikTok Shop and Shopify
Competitor shop and product tracking with real-time performance data
Creator discovery and ranking by GMV, engagement and audience fit
AI video script writing and generation from trending hooks and proven structures
AI product image and lifestyle image generation
Cross-platform publishing to TikTok, Instagram, YouTube and Facebook with scheduling
Comment management and sentiment analysis with purchase-intent detection
Shop optimization with daily briefs and conversion funnel diagnostics
Ad campaign management and ROAS tracking through TikTok Ads and GMV MAX
Natural language interface for AI agent task automation
Voice AI Agent for automated phone conversations
WhatsApp AI Agent for messaging automation
Chat AI Agent for web and messaging platforms
Email AI Agent for email automation
Social Media AI Agent for social platform engagement
AI Copilot for live agent assistance
Multilingual support across multiple languages
AI Agent Studio for agent configuration
Knowledge Base integration
What makes it different
Unified platform replaces 3-5 fragmented tools with one AI-driven workflow from research to revenue
Purpose-built for TikTok Shop and social commerce, not generic AI adapted for ecommerce
Five specialized AI agents map to real ecommerce roles and work together automatically
Natural language task description with zero learning curve
Results and actions delivered, not just dashboards and data
Vertically integrated end-to-end conversational AI stack with native orchestration
Unified platform covering pre-conversation, live-conversation, and post-conversation workflows
Multi-session context retention across conversations
Enterprise compliance and security for regulated industries
Flexible deployment options including SaaS, Private Cloud, or On-Premises
Trenz
ConvoZen