AI phone agents with integrated audio understanding, model routing, and voice optimization
Unified conversational AI agent platform for automating customer conversations across voice, chat, WhatsApp, email and social media
Stage
Not given
Established
Founded
Not given
2019
Based in
US
IN
Pricing model
Paid
Not given
Pricing
Cost-plus pricing: customers pay vendor list prices for models and voice plus hosting (15% of vendor costs, 0.5¢ to 2¢ per minute) plus company margin (17-25%). Lean calls cost from 2.0¢/min (1.18¢ vendors + 0.50¢ hosting + 0.35¢ margin). Receptionist calls cost 4.7¢/min (3.36¢ vendors + 0.50¢ hosti
Not given
Key features
Multi-model architecture running multiple transcription and language models per call
Zeus AI agent that builds, tests and tunes voice agents automatically
Simulated call testing before live deployment
Live call monitoring and observability
A/B testing and automated fix suggestions
Integration wizard for CRM, VoIP and business software
Client portals for managing multiple agents
Knowledge base integration for agent grounding
Outbound campaigns with CSV upload and scheduling
Voice AI Agent for automated phone conversations
WhatsApp AI Agent for messaging automation
Chat AI Agent for web and messaging platforms
Email AI Agent for email automation
Social Media AI Agent for social platform engagement
AI Copilot for live agent assistance
Multilingual support across multiple languages
AI Agent Studio for agent configuration
Knowledge Base integration
What makes it different
Cost-plus pricing with no margin markup pass-through when vendor prices drop
Fully agentic Zeus AI that handles entire lifecycle from creation to optimization
Multi-model architecture for superior audio understanding vs 3-step pipelines
Starts at 2¢/min, cheaper than competitors and call center labor
Vertically integrated end-to-end conversational AI stack with native orchestration
Unified platform covering pre-conversation, live-conversation, and post-conversation workflows
Multi-session context retention across conversations
Enterprise compliance and security for regulated industries
Flexible deployment options including SaaS, Private Cloud, or On-Premises
ThunderPhone
ConvoZen