| What it does | AI agent grounded in customer journey context for enterprise CX operations
| AI voice agents that work 24/7 to revolutionize productivity while keeping every interaction on-brand, on-tone, and unmistakably human.
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| Stage | Established
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| Founded | 2016
| 2023
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| Based in | NL
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| Pricing model | Not given
| Freemium
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| Pricing | Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
| Free plan: 1 agent, 100 minutes of talk time, no credit card. Starter: $99/month (1 agent, 500 minutes/month, $0.12/min overage). Growth: $249/month (5 agents, 2,000 minutes/month, $0.10/min overage). Platform: $499/month (20 agents, 8,000 minutes/month, $0.08/min overage). Enterprise: Custom pricin
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| Key features | - Ask in plain language and receive answers grounded in customer journeys
- Surfaces insights and identifies where friction is accumulating
- Generates executive briefs, sprint inputs and stakeholder reports
- Cites sources for every claim with specific journey steps and research pieces
- Aligns business KPIs and voice of customer data to customer journeys
- Skills framework for standardized, repeatable AI tasks
- Role-based access controls and enterprise security
- No data sharing with third-party AI providers
- TheyDo MCP for integration with external AI systems
| - Automatically built from website URL in 60 seconds
- Omnichannel: voice calls, SMS, WhatsApp, web chat, email, Messenger, Telegram
- 29 languages with automatic detection and mid-conversation switching
- HIPAA-compliant with BAA, encryption, and PHI redaction
- Integration with Dentrix, ServiceTitan, Clio, NexHealth, Opera Cloud, Mindbody, and REST API v2
- Continuous improvement with call analysis and automatic knowledge base updates
- Pre-built compliance rules for 15 industries
- Real-time call analytics and structured data extraction
- MCP server support for AI-native platforms like Claude and Cursor
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| What makes it different | - Every answer cites sources and cannot hallucinate because it only reasons over your data
- Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
- Role-based permissions ensure agent respects workspace access controls
| - Reads your website and automatically builds your agent with system prompt and knowledge base—no manual setup or prompt engineering needed
- One agent operates across all channels (voice, SMS, WhatsApp, email, chat) with the same personality and memory
- Gets smarter from your own calls with automatic gap detection and knowledge base updates
- Pre-built for 15 specific industries with built-in compliance, terminology, and integration defaults
- You pay only for work done, not idle time—traditional staff costs per minute regardless of call volume
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 63 ● no change since last check | 34 ● no change since last check |
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| Trust Flow (Majestic) | 19 | 6 |
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| Citation Flow (Majestic) | 39 | 15 |
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| Referring domains (Majestic) | 599 | 62 |
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TheyDo Agent
Workforce Wave