AI agent grounded in customer journey context for enterprise CX operations
AI phone agents for business calls
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
Not given
Pricing model
Not given
Free trial
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Pricing is per seat for team members who set up and run projects. Each plan includes a baseline of AI credits shared across all agents on the account. Additional credits can be purchased when the baseline is insufficient for your calling schedule.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
CSV upload for recipient lists
Readiness score from 0 to 100
Local time zone call scheduling
Automatic AI disclosure on every call
Human transfer on request
Multiple agent types on single account
Call outcome tracking
Meeting check-in recording and reporting
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks