AI agent grounded in customer journey context for enterprise CX operations
Ready-made AI agents for small business work in Claude or ChatGPT
Stage
Established
Not given
Founded
2016
Not given
Based in
NL
US
Pricing model
Not given
Freemium
Pricing
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Free: first agent with Hub account. Per agent: starting at $49/month. Industry pack: $199/month. All access: $799/month.
Key features
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
1,003 AI use cases across 18 industries
Agents run inside Claude or ChatGPT account keeping data secure
Create drafts only; read-only access without modifying systems
Industry packs with 29-91 agents per industry
Team function packs for Accounting, Customer support, HR, IT, Marketing, Procurement, and Sales
Optional scheduling with Claude for repeated runs
Free Hub account signup with first agent included
AI consulting services including enablement, process reengineering, and custom builds
What makes it different
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
TheyDo Agent
The AI Integration Hub